Discover
Understand the shopper’s need, budget, preferences and product constraints.
Lisra helps shoppers choose, answers order questions and follows up on high-intent moments using your catalog, policies and customer history.
Lisra keeps context from discovery through delivery, so customers do not repeat themselves and your team sees the full commercial story.
Understand the shopper’s need, budget, preferences and product constraints.
Compare suitable products, variants, availability and approved offers.
Follow up on abandoned carts or unanswered high-intent questions.
Handle tracking, returns, exchanges and post-purchase questions.
Connect your products, store policies and customer channels to one operating context.
Ask useful questions and narrow large catalogs to a short, relevant set.
Explain size, color, compatibility and availability without vague answers.
Trigger thoughtful follow-up based on intent, value and approved timing.
Find order status and translate carrier events into clear customer language.
Check policy, collect the reason and guide the customer to the right action.
Keep product questions, orders and support history together in the CRM.
Discounts, refunds, replacements and high-value exceptions can require explicit approval. Lisra never invents stock, policy or pricing that your systems do not confirm.
Use your catalog and one real customer journey in the demo.